Contact Us
We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.
We’re available to support you via Email: service@meteorfashion.top
Live chat: Live chat is available in the lower right corner of our website. You can click this button and communicate with us through FB messages.
Customer Service Chat Hours
Monday - Friday 10am - 10pm UTC/GMT+08:00.
Now available in English, Chinese.
If we are not online, you can still leave us a message and we will respond to you promptly after receiving the message. Normally, if you send and message on a working day, we will respond within 24 hours of receiving the message. If it is a holiday, your message will be replied to on the first working day after that.
Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.
Our Company
We have 3 companies, the head office in China and the branch office in the United Kingdom.
China Company - Head Office
Name: Yiwu Zelan E-commerce Store (Chinese Name: Yi Wu Ze Lan Dian Zi Shang Wu Shang Hang)
Address: Room 303, No. 308, Jiangbin Middle Road, Choucheng Street, Yiwu City, Zhejiang Province, China
Company Nr: 92330782MA8G9QHB47
Tel: +1 (279) 206-0483
China Company - Branch Office
Name: Haohai Zhixing Craft Conduct in Licang District
Address: Room 1001, Unit 2, Building 11, No. 267 Qingshan Road, Licang District, Qingdao City, Shandong Province, China
Company Nr: 92370213MAD3QAWR7J
Tel: +1 (279) 206-0483
The United Kingdom Company - Branch Office
Name: METEORFASHION LTD
Address: 71-75 Shelton Street, covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Company Nr: 15903537
Tel: +1 (279) 206-0483